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Data protection


We take data protection concerns very seriously and want to ensure that your privacy is protected at all times when using our offers. In the following privacy policy we would therefore like to explain to you how your data is handled.




1. Access data without personal reference


In order to improve the offer of our website, we collect and store certain access data without personal reference. As soon as you request a file from our website, access data is collected and stored by default.


This data set consists among other things of:


    the page from which the file was requested,

    the name of the file, the date and time of the request,

    the length of stay,

    the amount of data transferred,

    the access status (i.e., whether the file was transferred or possibly not found etc.),

    the IP address of the requesting computer

    a description of the type and version of the web browser used, the operating system installed and the resolution set.


These data are evaluated for internal statistical purposes as well as for the technical administration of the website; a transfer to third parties, even in excerpts, does not take place. These anonymous data are stored separately from the personal records and are never associated with your personal data by us, so that no conclusions can be drawn about a particular person.




2. Collection and storage of personal data


Personal data is collected by us only if you voluntarily inform us. In the course of your order, the following personal data will be collected: address, name, address, e-mail address, telephone number. In addition, when ordering, payment information such as bank details or credit card numbers are charged.


In the course of contacting us via our contact form, personal data is always collected as: name, e-mail address ..


In the course of contacting by e-mail, the following personal data are always collected: Your e-mail address.


The personal data provided by you (title, name, address, e-mail address, telephone number, bank details) are stored legally and in accordance with the provisions of the Federal Data Protection Act and the Telemedia Act. Of course, your data will be treated confidentially.


3. Use of personal data


Your personal data will be used solely for order processing without your separate consent. For the delivery of the goods, however, a transfer of your address data to our parcel service is required. They are obliged to treat your data confidentially and to use it exclusively for the purpose of delivery. For the payment processing your payment data will be forwarded to the commissioned bank. Any further transfer of personal customer data to third parties will not take place. However, we are empowered to provide the competent authorities with information about your data on a case-by-case basis, as long as they request your data for the purpose of fulfilling the legal powers (such as prosecution).


Without your consent, we do not use the data collected for purposes of advertising, market or opinion research.




4. Cookies


This sales page uses cookies to facilitate the operation of the website. Cookies are small text files that your Internet browser stores on your computer. If you call the corresponding page again, the cookies allow you to recognize your computer. This results in e.g. to ensure that data entered by you is available when the order form is filled in again. In most cases, we use cookies that are automatically deleted from your hard drive after the Internet browser has ended (so-called session cookies). Other cookies remain on your computer, causing us to recognize your computer on your next visit (so-called persistent cookies). You can change the storage of cookies in your browser settings at any time by selecting the "do not accept cookies" function. We point out, however, that in this case our website may not be fully operational.


5. Information, correction, blocking and deletion


You can request information about the data you have stored free of charge at any time. If necessary, you have the right to have the data you have stored corrected, blocked or deleted. If deletion conflicts with statutory or contractual retention requirements, we will block the data.


Upon request, we will provide you with complete and free information about the data stored about you or your company at any time, correct, block or delete your data and answer your questions on the collection, storage and use of your data. Please contact the following responsible for data protection matters:


Franz Müller GmbH & Co. KG


At the Schafberg 4


96489 Niederfullbach


Tel: +49 9565 9449 0


Fax: +49 9565 9449 44






6. Data security


In addition, we secure our website and other systems through technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Despite regular checks, full protection against all dangers is not possible.

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